Repair Process

Here are the basics of the repair process at the Direct Collision Center to help you understand what goes on when you bring your vehicle in for collision repair.

1: Estimate

Before any work can be done, we will assess the damage to your vehicle. Our staff will then give you or your insurance company a complete written estimate. Also, any parts needed to make the repair will be ordered during this phase.

2: Vehicle Prep

The damaged parts of your vehicle will be disassembled and the original layers of paint will be removed. You will be alerted if there is any hidden damage found at this point.

3: Body Work

This is where the structural body repairs will repaired: dents taken out, new panels prepared and installed, priming, sealing and corrosion protection adhered. The repair area will be cleaned, sanded and ready to be painted.

4: Paint

First the area will be pressure washed and chemically cleaned, and then prepped, primed, sanded and sealed. The vehicle will then begin the Lithia painting process.